Strivesocial: Feedback and Complaints Form
We welcome all feedback, including complaints and compliments. If you have a complaint or concern about your current NDIS supports or services provided by Strivesocial, it is important to talk about it. Fill out this complaint form below, and we will respond to you within three business days.
We will endeavour to keep the information provided in your complaint confidential, unless required by law.
If you wish to make a complaint anonymously, you can do so:
by calling us on 0408 707 866 and stating that you wish to make an anonymous complaint (so we don’t ask you to identify yourself); or
by filling out this Feedback and Complaints Form, but not including your personal details in the table below as these may identify you, and post it to 2 Owen St, Kallista 3791 VIC.
Please provide the following information:
Date
First name
Last name
Telephone
Email address
I am a
Participant / Family member or friend / Advocate / Carer / Staff member / Other
Are you making this complaint on behalf of a person with a disability?
Yes
No
Do you require any help with communication? e.g. Interpreter or National Relay Service?
Yes
No
If you require assistance, please provide details
Please provide details of your complaint.
Details such as date and time the incident(s) occurred, outline of the issues involved
Details of your feedback/complaint
Please advise your desired outcome as a result of raising this concern/providing this feedback?
Agreement
I agree that the information provided in this Feedback and Complaints Form is true and correct:
_______________________
Signature
To make a complaint to the NDIS Quality and Safeguards Commission:
Phone: 1800 035 544 or TTY 133 677 (Interpreters can be arranged)
National Relay Service and ask for 1800 035 544
Visit https://www.ndiscommission.gov.au/about/complaints and fill out a complaint contact form
The NDIS Commission can take complaints from anyone about:
NDIS services or supports that were not provided in a safe and respectful way
NDIS services and supports that were not delivered to an appropriate standard
Internal Use Only
Complaint Manager of person responsible for managing complaint
Included in the Complaints Register?
Reference number